We understand that creating a memorial is a deeply personal moment. Whether you need help with the platform or have a question, we are here for you.
We aim to respond to all enquiries within 24 hours. If your memorial is time-sensitive, please mention that in your email and we will prioritize it.
Built by Vumi Studio, Nairobi, Kenya.
Sign up or log in, then click “Create a Memorial” from your dashboard. You will be guided through adding your loved one’s details, photos, biography, and event information. Once you are ready, choose a plan and publish.
It depends on the plan you choose. The Standard plan ($29) keeps your memorial online for 1 month, and the Extended plan ($49) keeps it online for 3 months. You will receive a reminder before it expires.
Yes. You can renew your memorial at any time by purchasing a new plan from your dashboard. Your content is retained for a reasonable period after expiry, so you will not lose anything.
From your memorial dashboard, you can share the memorial link with family and friends. Visitors can leave tributes and messages directly on the memorial page. If you need someone else to help edit the memorial, contact us and we can assist.
Absolutely. You can update the biography, add or remove photos, and edit event details at any time from your dashboard while the memorial is active.
By default, your memorial is accessible to anyone with the link. It will not appear in public search engines unless you opt into our public memorial directory. You control who sees it by choosing who you share the link with.